Beyond Transaction Security: Building Systemic Trust in India’s Digital Payments

At Bharat Fintech Summit, industry experts examine how trust in digital payments must move beyond transaction-level security to a systemic, ecosystem-wide framework.

The discussion highlights fraud as a shared ecosystem challenge, the role of national payment rails in embedding trust by design, and the need for collective accountability across banks, fintechs, platforms, and networks. The panel also explores balancing speed with user experience in real-time payments while strengthening prevention, dispute resolution, and trust recovery mechanisms at scale.

  • Fraud prevention beyond transaction-level controls
  • Trust-by-design in national payment infrastructure
  • Shared ecosystem accountability
  • Balancing speed, friction & customer experience
  • Strengthening dispute resolution & recovery frameworks

Speaker

Vipin Sureliya

Vipin Surelia

Vice President and Head of Risk Services

Visa

Ketan Patel, Co Founder and CEO, Mswipe | Speaker at Bharat Fintech Summit

Ketan Patel

Co Founder and CEO

Mswipe Technologies

Vikrant Kulkarni, Principal Consultant, The Digital Fifth | Speaker at Bharat Fintech Summit

Vikrant Kulkarni

Director

The Digital Fifth
Moderator

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