Driving Successful Bank-Fintech Collaborations Through Effective Governance Framework

Bank–fintech partnerships are transforming India’s financial ecosystem. From digital lending and Credit Card-as-a-Service to Banking-as-a-Service and neo-bank models, collaboration is unlocking new business models, faster innovation, and enhanced customer experiences.

But with opportunity comes responsibility.

In this session, we deep dive into how banks, NBFCs, and fintechs can build successful, regulator-ready partnerships through strong governance, risk, and compliance frameworks.

  • Why governance is the foundation of every bank–fintech partnership
  • Regulatory expectations from the Reserve Bank of India (RBI)
  • Embedding compliance into product design (Digital Lending, Credit Cards, Outsourcing norms)
  • Managing operational risks, reconciliation challenges, and revenue-sharing structures
  • Designing customer-centric grievance redressal mechanisms
  • Data security, privacy, and preparedness under the Digital Personal Data Protection Act (DPDPA)
  • Building strong contracts, KPIs, audit structures, and exit strategies
  • Aligning strategic, executive, and operational relationship management


In a highly regulated industry like BFSI, partnerships cannot be driven by speed alone. Compliance, risk controls, and structured governance must be embedded from Day 1—not post-launch.

Whether you are:

  • A bank or NBFC leader
  • A fintech founder
  • A compliance or risk professional
  • A product or digital transformation executive


This session provides a practical, practitioner-led framework to help you scale partnerships responsibly and sustainably.

Speaker

Shashank Shekhar, Co-founder and Head of Consulting, The Digital Fifth

Shashank Shekhar

Co-founder and Head of Consulting

The Digital Fifth

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